HermanMiller Aeron Chair 12 Year Warranty is NOT Transferrable

I’ve been looking at my options for purchasing an Aeron Chair by Herman Miller

I could buy new for $879 or get used on Craigslist for $400-500.

I confirmed with HermanMiller that the 12 Year Warranty is NOT transferrable. (See message from HermanMiller below)

Yes, I could save $3-400 if I go used, but I’m on my own with repairs. Obviously the chairs are great, but I’ve also heard that people have had to use the warranty service, sometimes 3 or 4 times.

I’m going new.

Hi Jon,

No, the warranty is only to the original owner.

Here is a link to our E-commerce store for you to be able to compare net pricing.


Please let me know if you have any additional questions or if more help may be needed.

Rob Dernberger

Sales Operations - Product Resources

_Classics, Magis, Mattiazzi, Swoop, & Celeste _www.hermanmiller.com