The Zune Pad on my 80GB Zune was unresponsive for a day or so and a normal reset or restore didn’t work because they require the Zune pad to be working.
This worked for me, give it a try:
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Plug Zune in computer via USB
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Go to the Zune Software
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Click Settings
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Click Device
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Click Player Update
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Click Install Games (button)
The software will be installed and when the device reboots it should be functioning.
HTH,
Jon